- Securing strategic alignment and senior buy-in
- Identify priority requirements for knowledge, and assured / evidence based sources to meet these
- Governance, structures, technologies and processes to support two way flows of knowledge between teams, and between organisations and their customers and partners
- Development of intranets/extranets/strategic web portals
- Supporting Board and team level Knowledge Champions
- Work with teams to secure ownership of new practices
- Mapping knowledge assets
- Integration across platforms/repositories
- Development of taxonomies
- SharePoint Administration
- Current awareness services via rss and social media
See also Communications marketing and engagement, Organisational development and Service improvement