Knowledge management

Services offered include
big picture
  • Securing strategic alignment and senior buy-in
  • Identify priority requirements for knowledge, and assured / evidence based sources to meet these
  • Governance, structures, technologies and processes to support two way flows of knowledge between teams, and between organisations and their customers and partners
  • Development of intranets/extranets/strategic web portals
hands on
  • Supporting Board and team level Knowledge Champions
  • Work with teams to secure ownership of new practices
  • Mapping knowledge assets
  • Integration across platforms/repositories
  • Development of taxonomies
  • SharePoint Administration
  • Current awareness services via rss and social media

See also Communications marketing and engagement, Organisational development and Service improvement