Since 2012 I have been working on contract and pro bono in health, local government and the third sector.
Before taking voluntary early retirement in December 2011 I was asked to advise the small team supporting CCG development at the shadow NHS Commissioning Board on how they could better engage with emerging leaders of clinical commissioning.
Prior to that I co-ordinated a pioneering programme to support the development of shadow Clinical Commissioning Groups, working to the GP-led PCT Clinical Executive. Starting from events to allow practices and partners to explore opportunities and risks, I led a small team that developed shadow constitutions, a leadership development model, and a selection and election process that put 30 aspiring Board members through an Assessment and Development Centre.
My NHS career began with communication and engagement within Health Action Zone partnerships, moving through the organisational development and networking of PCTs, the promotion of systemic, evidence-based service improvement, and the redesign of business process and knowledge flows to support clinically-led and integrated commissioning.
Along the way I have provided internal consultancy, mentoring and support to clinical, public health and commissioning teams and individuals, and have designed and facilitated successful initiatives and events to help local partnerships align their work and focus on quality, improve Board functioning, develop pathways, contribute soft intelligence to the JSNA, provide peer review, and develop commissioning strategies.
I have experience of managing larger events (celebrating achievements of district wide partnerships and building internal cohesion in new organisations) and of facilitating difficult conversations, such as between “rival” CCGs.
I have worked well with – and speak the different dialects of – patient representatives, volunteers and third sector staff and boards, local government members and senior officers, NHS Executive and Non-Executive Directors, secondary care clinicians, GPs, nurses and AHPs, commissioners, analysts, service managers and practice managers (and, variously, programme managers, DH policy leads, arms length bodies and software developers).